User Hate Surprises
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Image: uidesign.tips |
With a simple UX copy adjustment, you can avoid misunderstandings and upgrade your product experience.
This is a real-life example from the voice messaging app Yac.
I literally spend 30' wondering if the app will auto-post my voice message in the channel or allow me to hear and edit it first.
In the end, I recorded it on my phone and hit the "Record" button with the recorded message
A tiny detail can introduce so much friction!
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